Privacy Policy
This privacy policy sets out how Lisbon Sintra Tours uses and protects any information that you give Lisbon Sintra Tours when you use this website or business services.
Lisbon Sintra Tours is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or business services, then you can be assured that it will only be used in accordance with this privacy statement.
Lisbon Sintra Tours may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21/11/2024.
What we collect
We may collect the following information via the website:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
Should you choose to use the business services of Lisbon Sintra Tours, we may also collect the following additional information:
- Your correspondence address
- Provided passwords and usernames to online services such as hosting, your online store, social media or email newsletter services
- Emails containing relevant project information and specifications
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- Improving services and account management
- Servicing and maintaining your account should you choose to use Lisbon Sintra Tours business services
Lisbon Sintra Tours will not use your contact details to send you generic marketing campaigns, as this is not done as part of the business model. Should that change in the future, Lisbon Sintra Tours will also request permission to use your email for this.
Security
Lisbon Sintra Tours is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and through business services.
Information is stored securely through the use of encrypted cloud applications (apart from emails which are within an inbox), and never shared with a third party without prior consent.
Links to other website
This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your rights and GDPR
Your rights in terms of how data is held and protected are in line with The General Data Protection Regulation (GDPR).
Objections
At any time you have the right to request all your data is removed from storage and processing. If you exercise this right, any business services you currently have in progress may be affected, plus there may be an administration fee incurred for processing of future projects.
Request of information and general contact
If you have any queries, or wish to obtain a copy of your data, please feel free to email contact@lisbonsintratours.com.
Should you have a complaint about how your data is stored or processed, Lisbon Sintra Tours would request to be contacted first in order to rectify the issue.
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Lisbon Sintra Tours specialises in bespoke private tours throughout Portugal, offering personalised itineraries, expert tour guides, and a range of cultural experiences.
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Rua dast Trinas 79
Lisboa
Portugal